Question 1

Are the products new or used?

Accepted Answer

A mix. Reproduction gear is brand new; restored gear is clearly labeled with the estimated year and condition. Every unit is tested before shipping.

Question 2

Do you ship internationally?

Accepted Answer

Yes — worldwide, with checkout in your local currency where supported. Duties and taxes are calculated at checkout.

Question 3

How long does delivery take?

Accepted Answer

Most orders ship within 1–2 business days. Standard delivery inside the EU is 3–7 business days; international shipping is usually 7–14 business days.

Question 4

What's your return policy?

Accepted Answer

30-day returns on unopened products, or if a product arrives damaged. Contact us for a return label and we'll handle it fast.

Question 5

How do I know the vintage gear works?

Accepted Answer

Every restored unit is cleaned, tested, and graded with a detailed condition note. We only ship items that pass our audio and mechanical checks.

Question 6

What payment methods do you accept?

Accepted Answer

All major cards, PayPal, Apple Pay, Google Pay and Klarna (where available). Prices are shown in your local currency at checkout.

Question 7

Can I track my order?

Accepted Answer

Yes. You get a tracking email as soon as your package is on the way. You can also log in to your account to see order status.

FAQ.